Your Identification
Identification before withdrawal - How to Prove who you are
Before we will transfer your winnings to your bank account(s), we require that you provide at least 10 points of identification, including a bank statement for any bank account you want your winnings transferred to.
What do I need to send?
Check the table below for the types of ID you can copy and send. If your ID document has an address, the address must match the one you registered with RubyMoonCasino.com. All bills and statements must be not more than 2 months old. At least one of the documents you send must contain a photo, and be issued by your state or country.
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Document
|
Points
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| Passport |
5 |
| Current Photo Driver's Licence |
4 |
| National/State ID card |
4 |
| Social Security Card |
3 |
| Utility Bill (Gas, Electricity, home telephone) |
2 |
| Service Bill (Cable television, Internet connection) |
2 |
| Bank Statement |
3 |
| Credit Card Statement |
3 |
| ATM card (both sides) |
3 |
| Credit card (both sides) |
4 |
How do I have my winnings transferred to my bank account?
| 1. |
Go to your bank account address book, and add an account (you can add more than one account if required).
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| 2. |
Send us a bank statement for that account together with your personal identification documents (see table above. If you have already sent in your personal ID documents, just send the bank account statement alone).
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Where do I send my documents?
Send legible copies of your documents to RubyMoonCasino.com by the following means:
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Method
|
Contact
|
Notes
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Send by fax
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+61 7 30090651
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Begin your fax with a cover page that has "Online Gaming Identification" printed or written. Include your Customer number and name on this cover page.
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Scanned documents, send by Email
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security@rubymooncasino.com |
Have "Online gaming identification" and your customer number as the subject of the email.
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